Data Privacy Policy
Effective Date: June 2026
At Anjo World Pickleball Courts, we are committed to protecting your privacy and safeguarding your personal information in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.
By registering, booking a court, participating in open play, or using our website or mobile application, you agree to the collection and processing of your personal information as described in this Privacy Policy.
1. Information We Collect
We may collect the following personal information:
Personal Information
- Full Name
- Date of Birth
- Gender
- Mobile Number
- Email Address
- Home Address
- Emergency Contact Person
- Emergency Contact Number
Booking Information
- Court Reservations
- Open Play Registrations
- Equipment Rentals
- Membership Details
- Tournament Participation
- Payment Information
- Booking History
Technical Information
- Device Information
- Browser Type
- IP Address
- Date and Time of Access
- Cookies and Usage Data
2. Purpose of Collection
Your information is collected for the following purposes:
- Processing court reservations
- Managing Open Play registrations
- Equipment rental management
- Membership administration
- Payment verification
- Issuing receipts
- Sending booking confirmations and reminders
- Customer support
- Tournament registration
- Marketing promotions (with your consent)
- Improving our services
- Security and fraud prevention
- Compliance with legal obligations
3. How We Protect Your Information
Anjo World Pickleball Courts implements appropriate technical, organizational, and physical security measures to protect your personal information against unauthorized access, disclosure, alteration, loss, misuse, or destruction.
These measures include:
- Secure cloud database
- Password-protected accounts
- Role-based system access
- Data encryption where applicable
- Regular system backups
- Access logs and audit trails
4. Sharing of Information
Your personal information will not be sold or rented to third parties.
We may share your information only with:
- Authorized employees of Anjo World Pickleball Courts
- Payment service providers
- Government agencies when required by law
- Service providers assisting in the operation of our booking system, subject to appropriate confidentiality obligations
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal and regulatory requirements, resolve disputes, and enforce our agreements.
When no longer required, your personal information will be securely deleted or anonymized.
6. Your Rights
Under the Data Privacy Act of 2012, you have the right to:
- Be informed about how your data is processed
- Access your personal information
- Correct inaccurate or incomplete information
- Object to certain types of processing
- Withdraw consent, where processing is based on consent
- Request deletion or blocking of your personal information, subject to applicable legal requirements
- Request a copy of your personal information in a portable format, where applicable
- File a complaint with the National Privacy Commission if you believe your rights have been violated
7. Cookies
Our website may use cookies to:
- Improve user experience
- Remember login sessions
- Analyze website traffic
- Enhance system performance
You may disable cookies through your browser settings, although some features of the website may not function properly.
8. Marketing Communications
With your consent, we may send:
- Promotional offers
- Tournament announcements
- Membership updates
- Special discounts
- News and events
You may opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.
9. Children's Privacy
10. Changes to this Policy
11. Contact Us
For questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:
Data Protection Officer
Anjo World Pickleball Courts
Belmont One Complex, Minglanilla, Cebu, Philippines
Email: info@anjoworld.com
Phone: 0919-069-2100
Consent
By creating an account, making a booking, or using the services of Anjo World Pickleball Courts, you acknowledge that you have read, understood, and agree to this Data Privacy Policy and consent to the collection, use, storage, and processing of your personal information in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173).