Data Privacy Policy

Effective Date: June 2026

At Anjo World Pickleball Courts, we are committed to protecting your privacy and safeguarding your personal information in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.

By registering, booking a court, participating in open play, or using our website or mobile application, you agree to the collection and processing of your personal information as described in this Privacy Policy.

1. Information We Collect

We may collect the following personal information:

Personal Information

  • Full Name
  • Date of Birth
  • Gender
  • Mobile Number
  • Email Address
  • Home Address
  • Emergency Contact Person
  • Emergency Contact Number

Booking Information

  • Court Reservations
  • Open Play Registrations
  • Equipment Rentals
  • Membership Details
  • Tournament Participation
  • Payment Information
  • Booking History

Technical Information

  • Device Information
  • Browser Type
  • IP Address
  • Date and Time of Access
  • Cookies and Usage Data

2. Purpose of Collection

Your information is collected for the following purposes:

  • Processing court reservations
  • Managing Open Play registrations
  • Equipment rental management
  • Membership administration
  • Payment verification
  • Issuing receipts
  • Sending booking confirmations and reminders
  • Customer support
  • Tournament registration
  • Marketing promotions (with your consent)
  • Improving our services
  • Security and fraud prevention
  • Compliance with legal obligations

3. How We Protect Your Information

Anjo World Pickleball Courts implements appropriate technical, organizational, and physical security measures to protect your personal information against unauthorized access, disclosure, alteration, loss, misuse, or destruction.

These measures include:

  • Secure cloud database
  • Password-protected accounts
  • Role-based system access
  • Data encryption where applicable
  • Regular system backups
  • Access logs and audit trails

4. Sharing of Information

Your personal information will not be sold or rented to third parties.

We may share your information only with:

  • Authorized employees of Anjo World Pickleball Courts
  • Payment service providers
  • Government agencies when required by law
  • Service providers assisting in the operation of our booking system, subject to appropriate confidentiality obligations

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal and regulatory requirements, resolve disputes, and enforce our agreements.

When no longer required, your personal information will be securely deleted or anonymized.

6. Your Rights

Under the Data Privacy Act of 2012, you have the right to:

  • Be informed about how your data is processed
  • Access your personal information
  • Correct inaccurate or incomplete information
  • Object to certain types of processing
  • Withdraw consent, where processing is based on consent
  • Request deletion or blocking of your personal information, subject to applicable legal requirements
  • Request a copy of your personal information in a portable format, where applicable
  • File a complaint with the National Privacy Commission if you believe your rights have been violated

7. Cookies

Our website may use cookies to:

  • Improve user experience
  • Remember login sessions
  • Analyze website traffic
  • Enhance system performance

You may disable cookies through your browser settings, although some features of the website may not function properly.

8. Marketing Communications

With your consent, we may send:

  • Promotional offers
  • Tournament announcements
  • Membership updates
  • Special discounts
  • News and events

You may opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

9. Children's Privacy

Players under eighteen (18) years of age must obtain the consent of a parent or legal guardian before registering or providing personal information through our booking platform.

10. Changes to this Policy

Anjo World Pickleball Courts reserves the right to update this Privacy Policy at any time. Any changes will be posted on our website and will take effect upon publication.

11. Contact Us

For questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:

Data Protection Officer

Anjo World Pickleball Courts

Belmont One Complex, Minglanilla, Cebu, Philippines

Email: info@anjoworld.com

Phone: 0919-069-2100

Consent

By creating an account, making a booking, or using the services of Anjo World Pickleball Courts, you acknowledge that you have read, understood, and agree to this Data Privacy Policy and consent to the collection, use, storage, and processing of your personal information in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173).